Armstrong's Performance Management Toolkit

The e-reward 2014 survey of performance management found that the three major concerns of respondents - all about line managers - were:
1. The lack of line managers with the skills required to carry out performance management effectively.
2. Line managers who don't discriminate sufficiently when assessing performance.
3. Line managers who were reluctant to conduct performance management reviews.

Many organizations are aware of this and do provide training for their line managers but the focus tends to be on the skills required to manage the performance of people rather than how to ensure that the system works well because of the commitment and expertise of line managers.

This toolkit provides a complete set of customizable tools to facilitate active learning sessions including discussion, practical exercises and role plays, as well as handouts, slides and notes so that you can be sure that you have everything that you need to train managers efficiently and effectively in performance management. It will help organizations increase the effectiveness of their performance management systems through building acceptance of the need for performance management, commitment to it, an understanding of how it works and the skills required.

The toolkit is organized into eight learning modules, each covering an aspect of performance management. Each of these can stand alone as formal learning programmes but the contents of the modules constitute a menu from which a selection of the presentations and exercises can be made to build specially constructed programmes or e-learning material.