Baldoni - The Leader's Pocket Guide

The Leader's Pocket Guide

101 Indispensable Tools, Tips, and Techniques for Any Situation

Medium: Buch

ISBN: 978-0-8144-3231-0

Verlag: HarperCollins Leadership

Erscheinungstermin: 07.11.2012

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CONTENTS Prologue 1 SELF Introduction 3 Research Says 4 1. How to Know Yourself Better 5 2. Think More Critically 7 3. Character Trumps Perfection 8 4. Yes, It Does Matter What People Think of You 9 5. Add to Your Leadership Brand 10 6. Why Accountability Counts 13 7. Making the Choice to Manage 14 8. Making the Choice Not to Manage 16 9. Develop the Confidence to Lead 17 10. Project Confidence 19 11. Three Ways to Regenerate Hope 20 12. Act Like a Leader 22 13. Four Ways to Lead with Presence 24 14. Build Your Resilience 26 15. Avoid “Coulda, Shoulda, Woulda” 28 16. Get People to Believe in Themselves 29 17. Take Charge of Your Own Fears 31 18. Level with Yourself 33 19. What Are You Doing to Add Value? 35 20. Friends, Family, Health 37 Self-Assessment: Self 39 Action Tips for Self 40 COLLEAGUES Introduction 41 Research Says 42 21. Put Integrity and Humility into Your Ego 43 22. Show Your Colleagues How to Think Critically 45 23. Use a Checklist to Lead 47 24. Use a Task List to Manage 48 25. Act Like You Own It 50 26. Practice Your Troubleshooting 51 27. Stop Spinning Wheels 53 28. Act with the Big Picture in Mind 55 29. It Takes a Strong Leader to Compromise 57 30. You Can’t Say “Not My Job”! 58 31. Defend Yourself Without Being Defensive 60 32. Practice Defending Yourself the Right Way 61 33. The Glass Is Half Full 63 34. How to Influence Your Colleagues 64 35. Lead Your Peers the Right Way 66 36. Help Your Team Avoid Burnout 68 37. Improve Team Performance 71 38. Optimize Team Success 72 39. Persuade Peers—Make It Personal 75 40. Support Your Teammates the Right Way 76 41. Get Your Team to Play Smart Together 77 42. Avoid the Niceness Disease 79 43. There Is a Positive Side of Conflict 80 44. Take Charge of Change 82 45. It Takes a Good Problem Solver to Compromise 84 46. Three Ways Strong Leaders Put the Team First 85 47. Help Colleagues Gain Outside Perspective 87 48. Turn Small Talk into Smart Talk 88 49. Lead Through Your Boss 91 50. How to Sell an Idea to Your Boss 92 51. How to Recognize the Signs of Hubris 94 52. How to Cure Yourself of Hubris 96 53. Coach Your Colleagues 98 Self-Assessment: Colleagues 100 Action Tips for Colleagues 101 ORGANIZATION Introduction 103 Research Says 104 54. How to Instill Purpose in Your People 105 55. Make Your Leadership Relevant 106 56. Connect Authentically 108 57. How to Ask Good Questions 110 58. Manage with the Door Open 112 59. Visit Employees Where They Work 113 60. Lead for Engagement 116 61. Make Your Off-Site More Engaging 117 62. Avoid Micromanaging Anything 120 63. Don’t Let Conflict Ruin Your Team 122 64. Questions for Leaders Facing Long Odds 124 65. Deliver a Reason to Be Urgent 126 66. Wield Power Gracefully When Making Decisions 128 67. Hold the Platitudes 130 68. Use Your Senses to Hire 131 69. Hire for Character and Integrity 133 70. What You Need to Ask About Your Company 135 71. Three Ways to Execute Better 136 72. Step Back to Lead 138 73. Don’t Give In to Defeatism 140 74. Generate Enthusiasm About the Work 142 75. Lead Like a Salesperson 143 76. Five Ways to Connect with Those Who Can’t Stand You 146 77. When the Going Gets Tough, Lead 148 78. When Things Go Wrong 149 79. Develop a Crisis Plan 150 80. Cut Out the Doom and Gloom 153 81. When Speaking in Front of a Hostile Audience 155 82. Put Principle over Policy 157 83. Build Common Cause 158 84. Defuse Discord 161 85. Right a Wrong 164 86. Questions to Help You Coach Your Employees 166 87. Buck Up the Team 168 88. Lead with Passion 170 89. Lead with Compassion 171 90. How You Can Add More Value to Your Organization 172 91. Are Your Employees Listening? 175 92. Four Ways to Reverse a Decision 177 93. Managing When You Cannot Disclose Information 180 94. Let Your Face Show You Are in Charge 181 95. Why Leaders Use Stories 184 96. Tell Your Story with Impact 185 97. Three Pillars of Inspiration 188 98. How to Inspire Others 189 99. When It’s Time to Hang It Up 191 100. Make Time for Yourself Outside of Work 193 101. Six Words to Lead By 195 Self-Assessment: Organization 197 Action Tips for Organizations 198 Handbook 199 Acknowledgments 203 Notes 205 About the Author 209