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Ciborra

From Control to Drift the Dynamics of Corporate Information Infrastructures

Medium: Buch
ISBN: 978-0-19-924663-2
Verlag: OUP Oxford
Erscheinungstermin: 28.06.2001
Lieferfrist: bis zu 10 Tage

Firms are investing considerable resources to create large information infrastructures able to fulfil their varied information-processing and communication needs. The more the drive towards globalization, the more such infrastructures become crucial. The 'wiring' of the corporation should be done in a way that is aligned with its corporate strategy -- it is global and generates value.

This book presents six in-depth case studies of large corporations -- AstraZeneca, IBM, Norsk Hydro, Roche, SKF, and Statoil -- which offer a rich picture of the main issues involved in information infrastructure implementation and management. Far from being a linear process, the use of the information infrastructure is in fact an open-ended process, in many cases out of control. Current management models and consulting advice do not seem to be able to cope with such a business landscape.

This book provides the reader with interpretations and theories tha can foster a different understanding and approach. Thus, the economics of standards, complexity theory, and actor-network theory are harnessed to penetrate the issues emerging from the case studies and to generate a new conception of the information infrastructure that is relevant both for researchers and practitioners.


Produkteigenschaften


  • Artikelnummer: 9780199246632
  • Medium: Buch
  • ISBN: 978-0-19-924663-2
  • Verlag: OUP Oxford
  • Erscheinungstermin: 28.06.2001
  • Sprache(n): Englisch
  • Auflage: Erscheinungsjahr 2001
  • Produktform: Kartoniert, Paperback
  • Gewicht: 404 g
  • Seiten: 262
  • Format (B x H x T): 156 x 234 x 14 mm
  • Ausgabetyp: Kein, Unbekannt
Autoren/Hrsg.

Autoren

- 1.: Claudio U. Ciborra and Ole Hanseth: Introduction
- Part I: Theory
- 3.: Ole Hanseth and Kristin Braa: Globalization and 'Risk Society'
- 4.: Ole Hanseth: The Economics of Standards
- 5.: Eric Monteiro: Actor-Network Theory
- Part II: Cases
- 7.: Claudio U. Ciborra and Angelo Failla: Infrastructure as a Process: The Case of CRM in IBM
- 8.: Ole Hanseth and Kristin Braa: Who's in Control: Designers, Managers -- or Technology? Infrastructures at Norsk Hydro
- 9.: Eric Monteiro and Vidar Hepsø: Infrastructure Strategy Formation: Seize the Day at Statoil
- 10.: Antonio Cordella and Kai A. Simon: Global and Local Dynamics in Infrastructure Deployment: The Astra Hässle Experience
- 11.: Claudio U. Ciborra: From Alignment to Loose Coupling: From MedNet to www.roche.com
- 12.: Bo Dahlbom: Postface: From Infrastructure to Networking