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Consumer Behaviour

Medium: Buch
ISBN: 978-0-19-041242-5
Verlag: OUP Southern Africa
Erscheinungstermin: 18.07.2019
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Consumer Behaviour second edition covers the essential concepts of a subject that straddles both marketing and industrial psychology. The textbook focuses on both the internal and external factors which impact the decision-making process. The title includes the latest perspectives and theories along with examples of how these can be applied in practice.

The textbook is written for senior undergraduate students who are studying Consumer Behaviour as part of their degree in Marketing or Industrial Psychology at a university, or as part of a National Diploma in Marketing.


Produkteigenschaften


  • Artikelnummer: 9780190412425
  • Medium: Buch
  • ISBN: 978-0-19-041242-5
  • Verlag: OUP Southern Africa
  • Erscheinungstermin: 18.07.2019
  • Sprache(n): Englisch
  • Auflage: 2. Auflage 2019
  • Produktform: Kartoniert
  • Gewicht: 666 g
  • Seiten: 416
  • Format (B x H x T): 168 x 240 x 23 mm
  • Ausgabetyp: Kein, Unbekannt
Autoren/Hrsg.

Autoren

Herausgeber

- Part 1 Introduction

- 1: Introduction to consumer behaviour

- Part 2: Internal Factors

- 2: Consumer motivation

- 3: Learning and information processing

- 4: Consumer perceptions

- 5: Personality

- 6: Consumer attitudes

- Part 3: External Factors

- 7: Social class, reference groups and the diffusion of innovation

- 8: Cultural and sub-cultural influences on consumer behaviour

- 9: Family and household influences on consumer behaviour

- 10: Situational influences on consumer behaviour

- Part 4: Complexities of the consumer decision-making process

- 11: Market segmentation from a South African perspective

- 12: Communicating with consumers

- 13: Consumer decision models

- 14: Consumerism and consumers as citizens

- 15: Changes in retailing