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Leigh

Group Trainer's Handbook

Designing and Delivering Training for Groups

Medium: Buch
ISBN: 978-0-7494-4744-1
Verlag: Kogan Page
Erscheinungstermin: 01.08.2006
Lieferfrist: bis zu 10 Tage

Organizations succeed when staff are doing their jobs effectively. For this to occur, employees must be well-trained. Group training, involving two or more people, enables a collaborative approach to working and problem-solving, and ensures that participants share best practice and a consistent learning experience. Now in its third edition, The Group Trainer's Handbook is a condensed source of practical advice for anyone involved in group training. Updated with the latest thinking in group training methods, it is particularly useful for managers who are responsible for a team's professional development. It breaks down the stages of designing and developing a successful training course and all the key skills needed to deliver effective group training. Formerly published as Designing and Delivering Training for Groups .


Produkteigenschaften


  • Artikelnummer: 9780749447441
  • Medium: Buch
  • ISBN: 978-0-7494-4744-1
  • Verlag: Kogan Page
  • Erscheinungstermin: 01.08.2006
  • Sprache(n): Englisch
  • Auflage: 3rd Auflage
  • Produktform: Kartoniert
  • Gewicht: 324 g
  • Seiten: 192
  • Format (B x H x T): 156 x 234 x 12 mm
  • Ausgabetyp: Kein, Unbekannt
Autoren/Hrsg.

Autoren

David Leigh is Director of his own management and training consultancy Prospects Unlimited. He is a qualified barrister, trainer and writer.

    • Chapter - 00: Introduction;
  • Section - ONE: Design and development;
    • Chapter - 01: Introduction to the training process;
    • Chapter - 02: Setting objectives;
    • Chapter - 03: Developing a lesson plan;
    • Chapter - 04: Training methods;
  • Section - TWO: Delivery and training skills;
    • Chapter - 05: Questions and responses;
    • Chapter - 06: Managing difficult behaviours;
    • Chapter - 07: Building rapport;
    • Chapter - 08: Using your voice;
    • Chapter - 09: Giving and receiving feedback;
    • Chapter - 10: Non-verbal communication;
    • Chapter - 11: Coping with stress;
    • Chapter - 12: Visual support;
    • Chapter - 13: The training environment;
    • Chapter - 14: Evaluating training;
    • Chapter - 15: Checklists

Introduction to the training process; Setting objectives; Developing a lesson plan; Training methods; Questions and responses; Handling problem people; Building rapport; Using your voice; Giving and receiving feedback; Non-verbal communication; Coping with stress; Visual support; The training environment; Evaluating training; Checklists