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Business Process Orientation: Gaining the E-Business Competitive Advantage provides the "why" and the "how" for building the "horizontal" organization - an essential component of the "e" in e-commerce and business. This book shows you how to weave your business processes into hard-to-imitate strategic capabilities that distinguish you from your competition.
The book explores the impact that well-defined and carefully integrated processes have on organizational performance. Using the results of extensive research conducted among consumer, business-to-business, and services-based companies, the authors demonstrate that adopting a business process orientation (BPO) has a positive impact on the organizational culture and business performance. The resulting process oriented e-corporation is now positioned as a necessity not only to thrive but also to survive.
The old ways of conducting business are out: pushing costs and compromising quality in order to achieve the lowest possible price. The emerging paradigm focuses on the core processes. The hallmarks of a great business still include high customer relevance, internally consistent decisions about scope and value chain activities performed, value capture mechanisms, a source of differentiation and strategic control, a sound operational system, and carefully designed processes. Business Process Orientation: Gaining the E-Business Competitive Advantage shows you how to balance your functional and horizontal orientation to create and maintain a healthy organization.
Produkteigenschaften
- Artikelnummer: 9781574442946
- Medium: Buch
- ISBN: 978-1-57444-294-6
- Verlag: CRC Press
- Erscheinungstermin: 24.01.2001
- Sprache(n): Englisch
- Auflage: 1. Auflage 2001
- Produktform: Gebunden, HC gerader Rücken kaschiert
- Gewicht: 485 g
- Seiten: 208
- Format (B x H x T): 161 x 240 x 16 mm
- Ausgabetyp: Kein, Unbekannt
Themen
- Wirtschaftswissenschaften
- Betriebswirtschaft
- Bereichsspezifisches Management
- E-Commerce, E-Business, E-Marketing
- Wirtschaftswissenschaften
- Betriebswirtschaft
- Bereichsspezifisches Management
- E-Commerce, E-Business, E-Marketing