Kostenloser Versand
Bequem zahlen
Wir sind gerne für Sie da
Experience-based Communication is a powerful tool. Companies can use it to bring their values to life and to make their messages accessible and credible. By communicating in a way that can be both sensed and felt, companies can increase their influence on internal and external stakeholders - and existing and potential customers.
This book teaches you how to architect the way your company is experienced at every real-life touchpoint. How to use physical meetings and locations to create an affinity with a given market segment. And how to engage your audience mentally, physically and socially in order to transform them into loyal customers and willing ambassadors.
If you want to get closer to your target groups, you will find no greater source of inspiration than the methods presented in this book.
B. Joseph Pine II and James H. Gilmore, co-authors, The Experience Economy and Authenticity: What Consumers Really Want
Malcolm McDonald, Emeritus Professor at the Cranfield University School of Management
Mette Kynne Frandsen, CEO and Architect MAA at HENNINGLARSENARCHITECTS
Joseph Jaffe, President and Chief Interruptor, crayon and author of "Join the Conversation"
Produkteigenschaften
- Artikelnummer: 9783540787112
- Medium: Buch
- ISBN: 978-3-540-78711-2
- Verlag: Springer Berlin Heidelberg
- Erscheinungstermin: 24.07.2008
- Sprache(n): Englisch
- Auflage: 2008
- Produktform: Gebunden
- Gewicht: 606 g
- Seiten: 278
- Format (B x H x T): 160 x 241 x 21 mm
- Ausgabetyp: Kein, Unbekannt