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Overly / Karlyn

A Guide to IT Contracting

Checklists, Tools, and Techniques

Medium: Buch
ISBN: 978-1-4398-7657-2
Verlag: CRC Press
Erscheinungstermin: 08.02.2013
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Even leading organizations with sophisticated IT infrastructures and teams of lawyers can find themselves unprepared to deal with the range of issues that can arise in IT contracting. Written by two seasoned attorneys, A Guide to IT Contracting: Checklists, Tools, and Techniques distills the most critical business and legal lessons learned through the authors’ decades of experience drafting and negotiating IT-related agreements.In a single volume, readers can quickly access information on virtually every type of technology agreement. Structured to focus on a particular type of IT agreement, each chapter includes a checklist of essential terms, a brief summary of what the agreement is intended to do, and a complete review of the legal and business issues that are addressed in that particular agreement. Providing non-legal professionals with the tools to address IT contracting issues, the book: Contains checklists to help readers organize key concepts for ready referenceSupplies references to helpful online resources and aids for contract drafting Includes downloadable resources with reusable checklists and complete glossary that defines key legal, business, and technical termsCostly mistakes can be avoided, risk can be averted, and better contracts can be drafted if you have access to the right information. Filled with reader-friendly checklists, this accessible reference will set you down that path. Warning you of the most common pitfalls, it arms you with little-known tips and best practices to help you negotiate the key terms of your IT agreements with confidence and ensure you come out on top in your next contract negotiation.


Produkteigenschaften


  • Artikelnummer: 9781439876572
  • Medium: Buch
  • ISBN: 978-1-4398-7657-2
  • Verlag: CRC Press
  • Erscheinungstermin: 08.02.2013
  • Sprache(n): Englisch
  • Auflage: 1. Auflage 2013
  • Produktform: Gebunden
  • Gewicht: 748 g
  • Seiten: 448
  • Format (B x H): 156 x 235 mm
  • Ausgabetyp: Kein, Unbekannt
  • Nachauflage: 978-0-367-48902-1
Autoren/Hrsg.

Autoren

Nondisclosure Agreements Checklist Overview Key Considerations Essential Terms Additional Considerations Summary

Professional Services Agreements Checklist Overview Preliminary Considerations Key Provision Term and Termination Acceptance Testing Personnel Subcontracting Warranties Indemnification Limitation of Liability Intellectual Property Ownership Change Order Confidentiality and Information Security Force Majeure Nonsolicitation Insurance Fees and Costs Relationship to Other Agreements Summary

Statements of WorkChecklistOverviewScope of Work and Business RequirementsTechnical EnvironmentAcceptance TestingDeliverablesDocumentationRoles and Responsibilities of the PartiesProject Management ProcessesIssue Resolution and Escalation ProceduresRisksPricing and CostService Level AgreementsChange OrdersSummary

Idea Submission AgreementsChecklistOverviewKey Risks of SubmissionsKey Provisions for Idea Submission AgreementsBeware Reverse SubmissionsSummary

Cloud Computing AgreementsChecklistKey ConsiderationsService Levels Uptime Service Level Response Time Service Level Problem Resolution Service Level Remedies for Service Level FailureData Data Security Disaster Recovery and Business Continuity Data Redundancy Use of Customer Information, Data Conversion, and TransitionInsuranceIndemnificationLimitation of Liability The Limitation of Liability Should Apply to Both PartiesLicense/Access Grant and FeesTermWarrantiesPublicity and Use of the Customer TrademarksNotification for Security IssuesAssignmentPre-Agreement Vendor Due DiligenceConclusion

Joint Marketing AgreementsChecklistOverviewKey Issues and Guiding Principles Determine the Scope of the Engagement Marketing Obligations Referral Arrangements Confidentiality Intellectual Property Issues Warranties and Disclaimers Term and TerminationSummary

Software Development Kit (SDK) AgreementsChecklistOverviewKey Issues and Guiding Principles Determine What Should Be Included in the SDK Scope of License Ownership Confidentiality Compatibility Testing Support Warranty Disclaimers Limitations on Liability Indemnification Export/Import Acquisition by Federal Government Term and TerminationSummary

Original Equipment Manufacturer (OEM) Development AgreementsChecklistOverviewKey Issues and Guiding Principles Joint Development Agreements Development and Professional Services Agreements Exchange of IP Confidentiality Compensation/Fees/Revenue Share Change of Control Assumptions/OEM Customer Obligations Marketing End User License Agreement Audit Rights Warranties Support and Maintenance Limitations of Liability Indemnification Termination Contract NegotiationsSummary

Health Insurance Portability and Accountability Act (HIPAA) ComplianceChecklistOverview Key Issues and Guiding PrinciplesWho Are BAs?What Can Happen to BAs That Fail to Comply with HIPAA?BA Requirements Under the New Security Breach Notification RequirementsBA Requirements for Compliance with HIPAA Security RuleStatutory Liability for Business Associate Agreement TermsBAA Compliance with HITECH Act RequirementsOther New HIPAA RequirementsSteps for Compliance for Breach NotificationSteps for Compliance with HIPAA Security RuleAmendment of BAAsConsiderations for Inventory HIPAA-Related PoliciesSummary

Key Issues and Guiding Principles for Negotiating a Software License or OEM AgreementChecklistKey Issues and Guiding PrinciplesInitial MattersScope of License/OwnershipPricingAudit RightsLimitations of LiabilityWarrantiesSupport and Maintenance; Professional Service RatesPaymentTerm and TerminationInfringement IndemnificationSummary

Drafting OEM Agreements (When the Company is the OEM)ChecklistKey Issues and Guiding PrinciplesDetermine the Scope of the EngagementCustomer TermsTerritoryHardware ProductsExclusivitySupplier Product ChangesSupport and TrainingConfidentialityIntellectual Property IssuesWarranties and DisclaimersLimitations of LiabilityIndemnificationTerm and TerminationSummary

Collecting Basic Deal InformationChecklistOverviewKey ConsiderationsPerformanceIntellectual Property IssuesPersonal Information Privacy and SecurityInformation SecurityOther Unique IssuesSummary

Reducing Security Risks in Information Technology ContractsChecklistBest Practices and Guiding PrinciplesTrade Secret ConsiderationsCopyright ConsiderationsJoint IP ConsiderationsPolicy on Embedded Open SourceInternal ProceduresPolicies Following InfringementEmployees Employee Training and Communication Contractual Protections Nonemployees and SubcontractorsSoftware Distribution Object Code vs. Source Code Language for License Agreements Nondisclosure Agreements Audit Rights Foreign JurisdictionsSource Code Licenses Escrow the Source Code Language for Source Code License AgreementsSummary

Website Assessment AuditsChecklistOverviewKey Issues and Guiding Principles Evaluate Your Website Domain Names Use of Third Party Trademarks Hyperlinks Content Visitor Uploads? Applicable Internet Specific Laws Terms and Conditions Data Security and Privacy Insurance General ConsiderationsSummary

Critical Considerations for Protecting IP in a Software Development EnvironmentChecklistOverviewKey Issues and Guiding Principles Vendor Due Diligence Treatment of Data Physical Security Administrative Security Technical Security Personnel Security Subcontractors Scan for Threats Back-up and Disaster Recovery Confidentiality Security Audits Warranties Limitation of Liability Destruction of Data Additional ConsiderationsSummary

Click-Wrap, Shrink-Wrap, and Web-Wrap AgreementsChecklistOverviewWhat Is a "Shrink-Wrap" License?Products Purchased Under Shrink-Wrap Agreements—Common ElementsMethods of Purchasing Shrink-Wrap ProductsTypical Shrink-Wrap Terms and ConditionsKey Risks of Shrink-Wrap ProductsMitigating RiskConclusion
Transactions Involving Financial Services Companies as the CustomerChecklistOverviewThree Tools for Better ContractsKey ConsiderationsSummary

Maintenance and Support AgreementsChecklistOverviewScope of Support and MaintenancePredictability of FeesSupport Not to be WithheldTermPartial Termination/Termination and Resumption of SupportSpecificationsAvailabilitySupport EscalationService LevelsSummary

Source Code Escrow AgreementsChecklistOverviewWhat Does It Mean to Escrow Source Code?Types of Escrow AgreementsRelease ConditionsKey Issues for Escrow AgreementsConclusion

Integrating Information Security into the Contracting Life CycleChecklistOverviewDue Diligence: The First ToolKey Contractual Protections: The Second ToolInformation Security Requirements Exhibit: The Third ToolConclusion

Software Development Kit (DSDK) AgreementsChecklistOverviewKey Contracting Concerns From the Perspectives of Both Parties Licensor Concerns Licensee ConcernsConclusion

Distribution AgreementsChecklistOverviewKey Issues for Distribution Agreements License Grant End User License Agreement Development of the Product End User Data Obligations of the Parties Product Pricing Additional ConsiderationsSummary

Data AgreementsChecklistOverviewKey Contractual ProtectionsConclusion

Service Level AgreementsChecklistOverviewService Level Provisions Commonly Found in the Terms and ConditionsRoot Cause Analysis, Corrective Actions Plans, and ResolutionCost and Efficiency ReviewsContinuous Improvements to Service LevelsTermination for Failure to Meet Service LevelsCooperationService Level Provisions Commonly Found in a Service Level Agreement or AttachmentMeasurement Window and Reporting RequirementsMaximum Monthly at-Risk AmountPerformance CreditsPresumptive Service LevelsExceptions to Service LevelsSupplier Responsibilities with Respect to Service LevelsAdditions, Deletions, and Modifications to Service LevelsEarn-backForm of Service LevelsConclusion

Critical Considerations for Records Management and Retention ChecklistIntroductionAvoiding Spoliation ClaimsImpact on Litigation/Discovery CostsDeveloping the PolicyLitigation Discovery ProceduresDeveloping The Retention ScheduleThe E-Mail ProblemAuthorized Storage LocationsConfidentiality and SecurityThird-party VendorsProper Destruction

Website Development AgreementsChecklistOverviewInitial Issues to Think AboutWhat Are the Basic Objectives of the Website and the Development Agreement?Intellectual Property OwnershipSoftware RequirementsSchedules and TimetablesTerm and TerminationFees and ChargesProject ManagementAcceptance TestingWarrantiesIndemnificationsContent of the WebsiteLinking IssuesInsuranceReports, Records, and AuditsTraining/Education/TroubleshootingAdditional Provisions to ConsiderSummary

Social Media PoliciesChecklistIntroductionPolicy Scope and DisclaimersNo Expectation of PrivacyRight, But No Duty, to MonitorConduct in Social MediaSocial Networking and WeblogsEmployee Questions and SignatureConclusion

Software License AgreementsChecklistIntroductionFour Critical QuestionsLicense and RestrictionsAcceptance TestingThird-party SoftwareFeesWarrantiesIndemnificationLimitation of LiabilitySpecificationsConfidentiality and SecurityMaintenance and SupportAnnouncements and PublicityTerm and TerminationAdditional Contract TermsConclusion
Glossary
FFIEC Booklet
Index