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The Cases We Carry

Error, Culture, and Safety in Veterinary Medicine

Medium: Buch
ISBN: 978-1-041-44489-3
Verlag: Taylor & Francis Ltd
Erscheinungstermin: 10.02.2027
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Most veterinary professionals carry at least one case they will never forget. Not the textbook case – the one that returns in the small hours, long after the client has gone home.

For decades, human healthcare has been having a serious conversation about systems thinking, human factors, psychological safety and just culture. Veterinary medicine has barely begun. The result is a profession that still meets error with blame, leaving good professionals to carry shame, guilt and loneliness alone.

The Cases We Carry is not a quality-improvement manual. It is a book about the culture around error in veterinary medicine – how we speak about it, respond to it, learn from it, and live with it.

This isn’t a manual. It’s a reckoning.

For everyone who entered this work believing they had to be perfect – and for everyone still carrying a case.

Produkteigenschaften

  • Artikelnummer: 9781041444893
  • Medium: Buch
  • ISBN: 978-1-041-44489-3
  • Verlag: Taylor & Francis Ltd
  • Erscheinungstermin: 10.02.2027
  • Sprache(n): Englisch
  • Auflage: 1. Auflage 2027
  • Produktform: Gebunden
  • Seiten: 272
  • Format (B x H): 156 x 234 mm
  • Ausgabetyp: Kein, Unbekannt

Themen

Autoren/Hrsg.

Autoren

FOREWORD. PREFACE. INTRODUCTION: WHY WE CARRY CASES. PART ONE - THE CULTURE AROUND ERROR. 1 JUST CULTURE, BLAME CULTURE, NO-BLAME CULTURE. 2 PSYCHOLOGICAL SAFETY. 3 CIVILITY, INCIVILITY AND TEAM PERFORMANCE. 4 TRUST. PART TWO - LEADERSHIP, TEAMS AND LEARNING. 5 LEADERSHIP STYLES AND THEIR SAFETY FOOTPRINT. 6 FOLLOWERSHIP, DEFERENCE AND GRADED ASSERTIVENESS. 7 BUILDING THE SAFE TEAM: BRIEFINGS, HUDDLES, DEBRIEFS AND CHECKLISTS. PART THREE - REPORTING, INVESTIGATION AND DISCLOSURE. 8 INCIDENT REPORTING IN VETERINARY MEDICINE. 9 INVESTIGATING WITHOUT BLAMING. 10 DISCLOSURE TO CLIENTS. PART FOUR - THE SECOND VICTIM. 11 NAMING WHAT HAPPENS TO US. 12 STAGES OF RECOVERY. 13 ORGANISATIONAL RESPONSES. 14 WELLBEING, MENTAL HEALTH AND THE WIDER CRISIS. PART FIVE - CASES WE CARRY. 15 CASE 1 - THE FENTANYL CRI. 16 CASE 2 - THE YOUNG DOG WHO KEPT COMING BACK. 17 CASE 3 - THE WRONG EYE. 18 CASE 4 - THE MARE IN THE WRONG BOX. 19 CASE 5 - NOT ON THE BOARD. PART SIX - LOOKING FORWARD. 20 TEACHING ERROR AND HUMAN FACTORS TO THE NEXT GENERATION. 21 WHERE THE PROFESSION NEEDS TO GO. 22 THE BUSINESS CASE: WHAT CULTURE COSTS, AND WHAT IT SAVES. CODA. APPENDIX - AN IMPLEMENTATION TOOLKIT. NOTES. GLOSSARY. INDEX