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Schmidt

Shopper Behavior at the Point of Purchase

Drivers of In-Store Decision-Making and Determinants of Post-Decision Satisfaction in a High-Involvement Product Choice

Medium: Buch
ISBN: 978-3-631-67494-9
Verlag: Peter Lang
Erscheinungstermin: 20.04.2016
Lieferfrist: bis zu 10 Tage

This book explores two central aspects of shopper behavior at the POP: decision-making itself and how it is affected by in-store and out-of-store factors, with a focus on the role of in-store attention, post-decision choice satisfaction and its determinants. It empirically researches these aspects using data gathered in an eye-tracking field experiment. These data allow for a precise analysis of attention at the POP, as well as of many other important variables of in-store decision-making. Overall, the results show that retailers have less influence on in-store decision-making than manufacturers, despite having control over the POP, as out-of-store factors have a stronger impact on in-store decision-making than in-store factors.


Produkteigenschaften


  • Artikelnummer: 9783631674949
  • Medium: Buch
  • ISBN: 978-3-631-67494-9
  • Verlag: Peter Lang
  • Erscheinungstermin: 20.04.2016
  • Sprache(n): Englisch
  • Auflage: 1. Auflage 2016
  • Serie: Schriften zu Marketing und Handel
  • Produktform: Gebunden
  • Gewicht: 300 g
  • Seiten: 120
  • Format (B x H x T): 153 x 216 x 11 mm
  • Ausgabetyp: Kein, Unbekannt
Autoren/Hrsg.

Autoren

Contents: Effects of In- and Out-of-Store Factors on Attention and Evaluation – In- and Out-of-Store Factors’ Interaction and Moderation Effects on Attention and Evaluation – Degree of Attention and Likelihood to Choose Favorite Brand – Determinants of Choice Satisfaction in a High-Involvement Product Choice.