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Improving Organizational Performance

A Practical Guidebook for the Human Services Field

Medium: Buch
ISBN: 978-0-7619-0750-3
Verlag: Sage Publications, Inc
Erscheinungstermin: 02.12.1997
Lieferfrist: bis zu 10 Tage

A practical guide to recently developed management principles, Improving Organizational Performance takes the reader beyond the basics of the TQM fad to the core concepts that undergird it. The book provides a basic reference and field guide for mental health service organizations that are interested in learning about and applying sound management principles. In addition to basic theory, it presents procedures for putting quality practices in place, using examples from the field to illuminate points, and including a complete case study to help organizations learn the quality improvement team process. Improving Organizational Performance is an effective tool for improving performance for managers in mental health, human services, and social services.


Produkteigenschaften


  • Artikelnummer: 9780761907503
  • Medium: Buch
  • ISBN: 978-0-7619-0750-3
  • Verlag: Sage Publications, Inc
  • Erscheinungstermin: 02.12.1997
  • Sprache(n): Englisch
  • Auflage: 1. Auflage 1997
  • Serie: SAGE Human Services Guides
  • Produktform: Gebunden, HC gerader Rücken kaschiert
  • Gewicht: 322 g
  • Seiten: 141
  • Format (B x H x T): 145 x 222 x 12 mm
  • Ausgabetyp: Kein, Unbekannt
Autoren/Hrsg.

Autoren

Why Perfomance Improvement?Who Are Our Customers?Identifying Customer RequirementsCharting a Course for the Organization The Vital Role of LeadershipLeading Change in the Organizational CultureMeasuring Organizational PerformanceConstructing the Infrastructure for Organizational ImprovementIntergrating the Tools and Techniques of Performance Improvement Case StudyReferences and Resources