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Tomsen / Faith

Reaching the Interactive Customer

Medium: Buch
ISBN: 978-0-521-81670-0
Verlag: Cambridge University Press
Erscheinungstermin: 19.06.2003
Lieferfrist: bis zu 10 Tage

Through either direct exposure or media coverage of the online world, consumers have built certain expectations around interactivity. Activities like email, chat, and web browsing reinforce popular understanding how people use electronic devices to 'talk', 'find' and 'see' what's happening in the world around them. Reaching The Interactive Customer describes how these consumer expectations of interactivity impact and shape the new generations of 'connected' personal electronics. Reaching the Interactive Customer provides critical information for business professionals who want to understand a 'connected world', linking businesses, customers, and service providers. It describes how the audience for interactive services has evolved and what that audience is looking for in consumer devices. This book also appeals to anyone who works on or is interested in Web-based technology because it paints a clear picture of how interactivity is evolving from the Internet to the next generation of interactivity with phones and televisions.


Produkteigenschaften


  • Artikelnummer: 9780521816700
  • Medium: Buch
  • ISBN: 978-0-521-81670-0
  • Verlag: Cambridge University Press
  • Erscheinungstermin: 19.06.2003
  • Sprache(n): Englisch
  • Auflage: Erscheinungsjahr 2003
  • Produktform: Kartoniert
  • Gewicht: 270 g
  • Seiten: 178
  • Format (B x H x T): 152 x 229 x 10 mm
  • Ausgabetyp: Kein, Unbekannt
Autoren/Hrsg.

Autoren

1. Information age in the home; 2. The personalization of communication devices; Communication; 3. New sound; 4. New view; 5. Monitoring the home; 6. Balancing act; 7. Road to a new market.