"Every workplace has its share of conflict, and one of training’s universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors’ worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q & A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer’s Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the ""My Workshop Starts in Five Minutes"" section to fully developed sessions, this book will be every educator’s best friend."
Produkteigenschaften
- Artikelnummer: 9780814471678
- Medium: Buch
- ISBN: 978-0-8144-7167-8
- Verlag: AMACOM
- Erscheinungstermin: 02.06.2003
- Sprache(n): Englisch
- Auflage: Erscheinungsjahr 2003
- Produktform: Kartoniert
- Gewicht: 770 g
- Seiten: 304
- Format (B x H x T): 216 x 280 x 17 mm
- Ausgabetyp: Kein, Unbekannt
Themen
- Wirtschaftswissenschaften
- Betriebswirtschaft
- Bereichsspezifisches Management
- Personalwesen, Human Resource Management
- Sozialwissenschaften
- Politikwissenschaft
- Internationale Beziehungen
- Konflikt- und Friedensforschung, Rüstungskontrolle, Abrüstung