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How Audiences Decide

Medium: Buch
ISBN: 978-0-415-87899-9
Verlag: Routledge
Erscheinungstermin: 28.01.2011
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How Audiences Decide: A Cognitive Approach to Business Communication is a comprehensive introduction to persuasive communication in the context of business. It summarizes relevant theories and findings from the fields of cognitive science, social cognition, leadership, team cognition, psycholinguistics, and behavioral economics. By illuminating the thought processes of many different audiences, from consumers to Wall Street analysts to CEOs, it helps communicators better understand why audiences make the decisions they make and how to influence them. The book covers a broad range of communication techniques—including those concerning persuasive speaking and writing, interviews and group meetings, content and style, typography and nonverbal behaviors, charts and images, rational arguments and emotional appeals—and examines the empirical evidence supporting each of them.


Produkteigenschaften


  • Artikelnummer: 9780415878999
  • Medium: Buch
  • ISBN: 978-0-415-87899-9
  • Verlag: Routledge
  • Erscheinungstermin: 28.01.2011
  • Sprache(n): Englisch
  • Auflage: 1. Auflage 2011
  • Produktform: Gebunden
  • Gewicht: 890 g
  • Seiten: 396
  • Format (B x H x T): 178 x 254 x 28 mm
  • Ausgabetyp: Kein, Unbekannt
  • Nachauflage: 978-1-138-92036-1
Autoren/Hrsg.

Autoren

Introduction Part1: Understanding Rational Decision Making 1. Audience Decision-Making Expertise 2. Types of Audience Decisions 3.Cognitive Processes in Audience Decision Making 4. Aids to Audience Decision Making Part2: Understanding Intuitive Decision Making 5. Heuristics and Biases in Audience Decision Making6. Person Perception in Audience Decision MakingPart3: Understanding Emotional Decision Making 7. Emotions in Audience Decision Making.Conclusion. References