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Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society.
This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Produkteigenschaften
- Artikelnummer: 9780415527378
- Medium: Buch
- ISBN: 978-0-415-52737-8
- Verlag: Routledge
- Erscheinungstermin: 16.10.2012
- Sprache(n): Englisch
- Auflage: 1. Auflage 2012
- Serie: Routledge Studies in Innovation, Organizations and Technology
- Produktform: Gebunden
- Gewicht: 560 g
- Seiten: 294
- Format (B x H x T): 157 x 235 x 20 mm
- Ausgabetyp: Kein, Unbekannt