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Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society.
This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Produkteigenschaften
- Artikelnummer: 9781138115590
- Medium: Buch
- ISBN: 978-1-138-11559-0
- Verlag: Routledge
- Erscheinungstermin: 31.05.2017
- Sprache(n): Englisch
- Auflage: 1. Auflage 2017
- Serie: Routledge Studies in Innovation, Organizations and Technology
- Produktform: Kartoniert
- Gewicht: 410 g
- Seiten: 280
- Format (B x H x T): 152 x 229 x 15 mm
- Ausgabetyp: Kein, Unbekannt